General Information

Siemens Industry Service Mall is an integrated part of the Industry Mall, which aims at providing enhanced product-related services to Siemens Industry Customers.

With the Industry Service Mall, you are able to get information and place Orders for the services Spare Part Delivery, Exchange and Repair for your products online and around the clock. In this way, you can select the services you need without the help of personal consulting.

No matter which services you are looking for: E-business of Siemens offers you the right solution. From selection of services for ordering to order and delivery tracking, the Industry Service Mall facilitates the entire process of your procurement, both directly and independently from time and place. Within a few clicks, you can conveniently take advantage of the innovative user interface which includes the following options:

Detailed information on services for products
Availability check
Investigation for spare parts
Your individual customer prices
Online ordering
Processing warranty cases and returns
Order and Delivery Tracking / Order Summary

Siemens Industry Service Mall can be personalized to your unique processes making it transparent, efficient and integrated. This makes E-business easier than ever!

Please go through the following pages and we will explain the main features to you.

Tip

In order to use the Industry Mall optimally your browser should be at least Microsoft Internet Explorer 7 or Mozilla Firefox 4. We recommend always using the latest version of the above browsers.