Siemens Industry Mall help

Request for earlier delivery

For some sales regions it possible to generate a request for earlier delivery date from order details site.

 

This can be recognized by existence of the button for confirmed orders. It is situated at the bottom part of order header before the list of line items.

 

When you click on this button, a mask opens in which you can enter information about:

 

• Reason for request of earlier delivery date

• The position selection (all positions or selection of individual positions possible)

• Input of quantity and wish date

 

Your input will be summarized in the overview of earlier delivery request which is confirmed by a corresponding message at the screen and you will receive an e-mail, too.

 

 

Please note that the prioritzation requests only work for already confirmed positions whose confirmation date is later than the original desired date.