Software Update Service

• Service for automatic dispatch of all new software versions during contract lifetime
• Reduced logistics effort thanks to automatic contract extension
• Reduced costs as updates are provided free of charge

Ordering

• The Software Update Service is ordered in the same way as any other product. The corresponding order number is given in the ordering information of the software product in question.
• You must own the current version of the software.
• One Software Update Service is ordered for each software license installed.
• The Software Update Service runs for 1 year from date of order.
• It is extended automatically by a further year in each case, as long as it is not canceled 3 months before it expires.
• An annual lump sum is invoiced per license.

SIMATIC Software is continuously enhanced and improved. The Software Update Service (previously: software maintenance service) is the easiest way to regularly take advantage of these improvements. It ensures automatic delivery of all new software versions that are released after ordering the Software Update Service so that your software is always up to date.

The Software Update Service

• Saves time and effort:
  Once it is ordered, the Software Update Service is automatically renewed every year.
• Lowers costs:
  The service pays for itself after the first update as it costs less than an individually ordered update.
• Makes budgeting easier:
  Software expenditures can be accounted for early in the budgeting process and they are easier to write off.

Scope of supply

• All new software versions that are released after ordering the Software Update Service (usually several deliveries per year)
• CD-ROM SIMATIC Customer Support Knowledge Base with FAQs, tips & tricks and downloads (several times per year).