CPY-MTS - Maintenance Switch

Managed System Services 1y MSS - Automation The service includes: 1y exclusive techn. support for automation systems. mobilization to become familiar 30h service management and tech. support. Can be extended. Excl. channel for fast callback. Transparency through Q report and SR Company View. Extranet with excl. content Period of delivery and service: 1 year from date of invoice. ! Additional terms of delivery and service conditions apply: See SIOS ID 109784055 ! ** Registr. ID recommended for delivery. Y01:0000-0000-0000

Managed System Services 1y MSS - Automation Fleet the service includes: 1-year exclusive technical support for automation systems. training through mobilization 10h service management and technical support, can be extended. Exclusive channel for fast callback. Transparency through quality report and MSS app. extranet with exclusive contents period of delivery and service: 1 year from date of invoice. ! Additional terms of delivery and service conditions apply: see SIOS ID 109784055 ! ** registration ID mandatory for delivery. Y01: list of RegIDs per fleet

Managed System Services 1y MSS - Instrumentation The service includes: 1y exclusive techn. support for process instrumentation mobilization to become familiar 30h service management and tech. support. Can be extended. Excl. channel for fast callback. Transparency through Q report and SR Company View. Extranet with excl. content Period of delivery and service: 1 year from date of invoice. ! Additional terms of delivery and service conditions apply: See SIOS ID 109784055 ! ** Registr. ID recommended for delivery. Y01:0000-0000-0000

Managed System Services 1y MSS - Instrumentation Fleet the service includes: 1-year exclusive technical support for process instrumentation training through mobilization 10h service management and technical support, can be extended. Exclusive channel for fast callback. Transparency through quality report and MSS app. extranet with exclusive contents period of delivery and service: 1 year from date of invoice. ! Additional terms of delivery and service conditions apply: see SIOS ID 109784055 ! ** registration ID mandatory for delivery. Y01: list of RegIDs per fleet

Managed System Services 1y MSS - DCS The service includes: 1y exclusive techn. support for the PCS 7 control system mobilization to become familiar 30h service management and tech. support. Can be extended. Excl. channel for fast callback. Transparency through Q report and SR Company View. Extranet with excl. content Period of delivery and service: 1 year from date of invoice. ! Additional terms of delivery and service conditions apply: See SIOS ID 109784055 ! ** system ID (SID) recommended for delivery. Y01:0000-0000-0000

Managed System Services 1y MSS - DCS Fleet the service includes: 1-year exclusive technical support for the PCS 7 process control system training through mobilization 10h service management and technical support, can be extended. Exclusive channel for fast callback. Transparency through quality report and MSS app. extranet with exclusive contents period of delivery and service: 1 year from date of invoice. ! Additional terms of delivery and service conditions apply: see SIOS ID 109784055 ! ** System ID (SID) must be provided for delivery. Y01: list of SIDs per fleet

Managed System Services 25-hour MSS Extension DCS/Aut/Inst The service includes: extension of an existing service agreement by an additional 25 hours for technical processing of the service requests in technical support. voice limitation: English and German. The term and conditions of the underlying service agreement remain unchanged by this. A valid MSS service agreement is a precondition in this case. ** registration ID recommended for delivery.

Managed System Services 25 h Extension PCS neo The service includes: extension of an existing service agreement by an additional 25 hours for technical processing of the service requests in the technical support for PCS neo. Voice limitation: English and German. The term and conditions of the underlying service agreement remain unchanged by this. A valid PCS neo Software Maintenance Package is a precondition in this case. ** system ID (SID) essential for delivery

Managed System Services 1-year MSS - PCS neo Premium the service includes: 1-year exclusive technical support for the PCS neo control system mobilization to become familiar 30h service management and tech. support, can be extended. exclusive channel for fast callback. transparency through Q report period of delivery and service: 1 year from date of invoice. ! additional terms of delivery and service conditions apply: see SIOS ID 109815407 ! ** system ID (SID) recommended for for delivery Y01:0000-0000-0000

managed system services PCS neo: Ready 4 Virtualization the service includes: remote interview for clarification of the system requirements for the virtualization environment and recording of relevant data. check and evaluation of the data according to predefined criteria. review meeting for discussion of the results and measures. final release as PDF report. period of delivery and service: 6 months from receipt of order. ! Additional terms of delivery and service conditions apply: see SIOS ID 109815315 ! ** system ID (SID) must be provided for delivery Y01:0000-0000-0000