ENG_969058.XML
SINAMICS G130
Service Protect
Service Protect allows our customers to purchase extended manufacturer’s liability of up to 5 years.
Extended warranty
For SINAMICS G130, Siemens offers an extended warranty of up to 6½ years:
- 12-month standard warranty
- Optional extension via Service Protect
The correct service MLFB must be chosen with an assignment list on the basis of the hardware product.
For more information, see: https://support.industry.siemens.com/cs/ww/en/sc/4842
SINAMICS G150
For SINAMICS G150 converter cabinet units, we provide the option of extending the warranty beyond the normal liability period. The normal warranty period as listed in our standard service and delivery terms is 12 months.
Extension of the warranty period when ordering new products
When ordering new products, it is possible to extend the standard warranty period for an additional price. Various extension periods can be selected.
Warranty extension for converters
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Additional ordering data -Z with order code
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Additional text
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Q80
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Extension of the warranty period by 12 months to a total of 24 months (2 years) after delivery
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Q81
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Extension of the warranty period by 18 months to a total of 30 months (2½ years) after delivery
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Q82
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Extension of the warranty period by 24 months to a total of 36 months (3 years) after delivery
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Q83
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Extension of the warranty period by 30 months to a total of 42 months (3½ years) after delivery
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Q84
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Extension of the warranty period by 36 months to a total of 48 months (4 years) after delivery
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Q85
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Extension of the warranty period by 48 months to a total of 60 months (5 years) after delivery
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Warranty extension overview
G_D213_XX_00093
Conditions for an extension of the warranty period:
1. The liability for defects period can be extended only once, i.e. it is not possible to extend an extension.
2. The scope of services provided by an extended warranty period includes all material and work expenditure by Siemens for rectification of the damage and, where applicable, all travel costs and expenses.
3. For all periods of an extended warranty for new products and products that have already been delivered, the final destination of the product must be known (region in which the equipment will ultimately be installed). Please contact your Siemens representative for the purpose of providing this information.
4. The general storage conditions described in the operating instructions must be adhered to, especially the specifications for long-term storage. These specifications must be requested separately from Siemens if necessary.
5. Commissioning must be performed by appropriately qualified personnel. When making warranty claims, it might sometimes be necessary to submit the commissioning report to the department making the decision.
6. For all periods of the extended warranty, all of the regular maintenance intervals must be complied with according to the specifications in the operating instructions. When ordering the appropriate maintenance, this must be carried out by Siemens or by personnel authorized by Siemens. The corresponding maintenance records must be submitted when making warranty claims.
7. The operating conditions correspond to the specifications and data provided in the operating instructions, in the engineering manual or special conditions specified in the specific contract.
8. The extended warranty excludes wearing parts such as fans and filters. This does not apply if it can be clearly proven that the failure is a premature one.
9. Otherwise, the general warranty terms apply as agreed in the delivery contract.